viaGlamour: Documentation

Learn more about viaGlamour


Chit Chats International Tracked - A Global Shipping Solution

Chit Chats International Tracked: viaGlamour's Global Shipping Partner

Expand your brand's reach with viaGlamour's trusted shipping partner, Chit Chats International Tracked. We've partnered with Asendia to bring you hassle-free international shipping that's both quick and reliable.

Key Benefits

  • Full Tracking Capabilities
  • 7-15 Business Day Delivery
  • Insurance Options
  • Return Services
  • Special Features: Delivery Confirmation & Delivery Duties Paid (DDP) Postage Options

Eligibility Criteria

Chit Chats International Tracked is designed for businesses aiming for a global footprint. Here are a few points to note:

  • Weight Limit: Shipments should weigh less than 30 kilograms.
  • Dimensions: Varies by country but generally, L + W + H < 900 mm with specific limits on individual dimensions.
  • Customs: All shipments are classified as merchandise. For gifts, we recommend using our USPS International options.
  • Duties and Taxes: If collected at the point of sale, DDP postage options are available, ensuring swift customs processing.

Note: Check international customs requirements for details.

Purchasing Postage

  1. Individually: Via "Create a Shipment" in your account.
  2. Bulk: Through a connected store or the Chit Chats CSV/API.

Remember to include detailed product descriptions, quantities, and values for customs. Also, ensure your packages fall under the thick envelopes or parcels category.

Dispatching Your Shipments

Organize and sort your shipments alongside other international postage types:

  • USPS International First Class Package Service
  • USPS International Priority Mail Service

Once processed, share the tracking details with your customers. Remember, tracking may have gaps during overseas transit and customs clearance.


  • Where can I ship with Chit Chats International Tracked?
    This service ships globally. Refer to our country list for specific destinations.

  • What customs details are required?
    Detailed product descriptions, quantities, retail values, and currencies. Optionally, include HS codes and countries of origin.

  • Signature confirmation?
    Not available for this service.

  • Undeliverable shipments?
    They won't be returned but disposed of in the destination country. For return services, opt for our USPS International options.

  • Refund policy?
    You can request a refund for unused postage labels within a stipulated period.

Feedback or questions? Our support team is here to help.

primary company logo

Create your own cosmetics + skincare. Zero minimum orders.

Products are made in Canada and ship worldwide.

Featured app on the Shopify App Store.

Call us at +1 (866) 217-1477

viaGlamour™, a registered trademark. viaGlamour is Canada's first on-demand cosmetics manufacturer, helping entrepeneurs create their own natural makeup line with natural ingredients. Launch your own cosmetics brand with zero minimum orders, international shipping, and custom packaging designs.