Contact us

We're happy to answer any questions about our app or starting your own international beauty brand. We are working in Toronto, Canada from 9-5 EST.

Required
Shopify Capital
Ads training
Emergency Support
Which countries does viaGlamour ship to?
What are the sunflower beads made from?
What is the return policy?
How much is shipping?
Do you pad print on cosmetics?
How are individual products packaged?
Can I accept preorders?
I got an order on Shopify, what do I do next?
Is there a color chart for the foundations and concealers?
What are the delivery times for France?
What are Frost, Pearl, Satin, Metallic, Matte and Cream Formulas?
What is the shelf life of products?
When will I get my order?
Are there import taxes on cosmetics?
My credit card statement is showing a recurring charge?
Can you auto-charge my card for Shopify fulfillments?
What is copyright protection?
How did you swatch the color of your lipsticks?
Do you ship to my country?
How do I cancel my subscription?
Why do I need a PDF and a PNG file to upload my designer's logo?
Do you offer matte branding?
Why are there only 25 products in stock?
Are there abandonded checkout emails or newsletters I can send to customers?
What happens when USPS can't complete a delivery?
Do I own my content on viaGlamour?

viaGlamour Ltd.© Start your own makeup line.

Text us +1 (866) 217-1477